By accessing this website, creating an account, or booking an appointment with The People’s Pain Clinic, you agree to the following Terms & Conditions. Please read them carefully.
Use of This Website
This website is intended for informational and scheduling purposes only.
- Content on this site does not constitute medical advice
- Viewing this website does not establish a provider–patient relationship
- A provider–patient relationship is established only after an appointment is booked and intake is completed
I reserve the right to update website content at any time without notice.
Appointment Scheduling & Communication
When you book an appointment, you agree to:
- Provide accurate and complete information
- Maintain updated contact information
By creating an account, you consent to receiving:
- Appointment reminders via email and/or text
- Practice-related communications
- Post-treatment surveys
You may opt out of marketing communications at any time.
Secure Communication & Health Information
All communication involving Protected Health Information (PHI) must occur through:
- The Jane patient portal, or
- Direct phone calls
Email and text messaging are not secure forms of communication for PHI.
If you choose to share health information via text or email:
- You acknowledge the associated privacy risks
- You understand that we cannot guarantee the security of such communication
We will never initiate PHI communication via text or email.
Medical Disclaimer
Acupuncture and related therapies are considered complementary healthcare services.
- Results vary by individual
- No guarantees are made regarding outcomes
- Treatment plans are based on clinical assessment and patient-reported information
You are responsible for disclosing complete and accurate health information to support safe and effective care.
Insurance & Payment Responsibility
If you choose to use insurance benefits:
- Claims are submitted as a courtesy
- Insurance reimbursement is not guaranteed
- You are financially responsible for all services rendered, including any portion not covered by insurance
If insurance denies or adjusts a claim, you agree to pay the remaining balance.
Fees, Cancellations & No-Shows
Appointment fees, cancellation policies, and no-show policies are communicated during booking and may vary by appointment type.
By booking an appointment, you agree to:
- The stated fees
- The cancellation and no-show policy
Failure to comply may result in fees or restriction of future booking privileges.
Treatment Consent
By receiving treatment, you acknowledge and agree that:
- You have voluntarily chosen acupuncture and related therapies
- Risks, benefits, and alternatives have been explained
- You may ask questions at any time
- You may withdraw consent for treatment at any point
Intellectual Property
All content on this website—including text, graphics, logos, and branding—is the property of The People’s Pain Clinic and may not be copied, reproduced, or used without written permission.
Limitation of Liability
To the fullest extent permitted by law:
- The People’s Pain Clinic is not liable for damages arising from use of this website
- We are not responsible for technical errors, interruptions, or third-party platform failures
Third-Party Platforms
We use third-party platforms (such as Jane) to provide scheduling, records, and communication services.
- We are not responsible for outages or technical failures beyond our control
- Use of these platforms is subject to their respective terms and privacy policies
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
- Continued use of the website or services constitutes acceptance of any changes
Governing Law
These Terms & Conditions are governed by the laws of the State of Washington.